Today: 1) SoDA reports a drastic drop in the percentage of companies that are now executing digital marketing without an outside agency. 2) CMO tenures have been extended over the past nine years for technology and data reasons.

RBDR is sponsored today and this week by Market Probe, which for over 30 years has ensured for its customers that Voice of the Customer insights are collected, decoded and woven into strategic and operational decisions.

And Market Probe is ready to help you take the next evolutionary step in Customer Experience Management, Customer Advocacy. Here is a link to learn more: http://www.marketprobe.com/stakeholder-solutions/customer-adocacy-a-new-approach/share.html

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