April 25, 2017. Today on RBDR:
Enterprise Feedback Management systems have all but displaced Customer Satisfaction/Loyalty services offered by traditional MR agencies. Two important changes have resulted: 1) Client research departments have had to become internally proficient (instead of relying on MR agencies), and 2) EFMs are seeking partnerships with those displaced traditional MR agencies for sales support.
This week’s RBDR is sponsored by RFL Video Testimonial Service, bringing a research agency/vendor’s happy and loyal customers to life. Using our 23 years of experience in dealing with research agencies of all shapes and sizes–and based on your specific input concerning subject matter you would like your customer to speak about – we will discuss your company with your chosen customer in a video testimonial. It takes about one week, at a cost that is well affordable. Post it on your website and use it for other everyday and special promotional purposes.
For details on how RFL Video Testimonials can help, please click here.
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RFL Communications, Inc. 