Nielsen’s 7-month TV data glitches. Ethnography spawns “Authographies.” (RBDR 10.13.2014)

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Today on RBDR: 1) Nielsen’s television measurement admits seven months of viewing reporting data errors explained by a software glitch.

2) Ethnography has evolved into a new tool, authography, in which time lapse camera records thousands of pictures of a research participant during the course of a day. (http://www.marketingweek.co.uk/radius-global-uncovering-the-truth-with-autography/4011779.article)

3) A Big Data farming implementation is explained in a Reuters story.

CBS releases Live plus 3, Gian Fulgoni explains online panel discrepancies (RBDR 10.10. 2014)

1) CBS’s decision to release “Live plus 3” and “Live plus 7” TV viewing data makes it the fourth major network to do so. Broadcasting & Cable Programming & Digital Media Editor Daniel Holloway points out that it is a significant slag on the timely work of TV reporters, however the bigger issue is what will be done to incorporate mobile, PC and other nontraditional viewing.

2) comScore Chairman Emeritus Gian Fulgoni explains discrepancies to RBDR concerning what can be reliably determined using online panels when it comes to digital.

5 recommended social media ROI metrics. Mobile the 3rd most effective mkt tool (RBDR 10.8.2014)

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On today’s RBDR: 1) To measure social media ROI across channels, Simply Measured’s Uri Bar-Joseph recommends these metrics: 1) Audience size, 2) Mentions 3) Engagement 4) Impressions and 5) Reach. 2) A new mobile marketing study rates mobile as third most effective, behind email and social media.

 

New Biz Models are better than NPs. Social Media rules for brands (RBDR 10.7.2014)

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On today’s RBDR: 1) University of St. Gallen Professor Oliver Gassmann, writing from Switzerland for The Financial Times, critiques many companies that have missed new business opportunities by failing to alter their business models. Here’s the link to the original story: http://www.ft.com/intl/cms/s/2/b2ef363c-31c4-11e4-b377-00144feabdc0.html

2) How brands need to take advantage of social media comes down to engaging with consumers on their terms, not the companies.

Facebook alters internal research planning. MIT working w/Twitter (RBDR 10.6.2014)

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On today’s RBDR: 1) Facebook announces what it says are significant internal changes to its research processes to ensure that problems like its recent emotional contagion study do not reoccur. 2) Twitter is partnering with the Massachusetts Institute of Technology on a study of social media, a collaboration that will last five years and cost $10 million. 3) UK researchers claim their new study demonstrates that brain injury can result from simultaneous exposure to mobile phone, laptop and newspapers or magazines.