Bob Lederer RFL Communications, Inc.

Single-Metric NPS Is Insufficient; Here’s How To Improve It / RBDR

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November 1, 2021

Today on RBDR: Fortune Magazine says 60% of the Fortune 1000 use NPS in their business planning, however there are skeptics of reliance on this one KPI tactic. DMR Founder and President Michaelis Michael explains his work to extend NPS’ value.

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Bob Lederer RFL Communications, Inc.

Investigating Physician Participation In Covid Studies / RBDR

Do you regularly watch RBDR, whether once or up to four times a week? Do you find it informative and entertaining? Help maintain and continue our video based on what you can afford (e.g., $5 or $10 for an individual, perhaps $25 to $50 from a business per month). Visit Patreon.com/RBDR.

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October 25, 2021

Today on RBDR: In general, physicians can be prickly in gaining their participation in survey research. Their activity apparently increased during the pandemic, and SurveyHealthcareGlobus CEO Matt Walmsley tells RBDR about the research done to find out why.

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Bob Lederer RFL Communications, Inc.

Physicians: Count Us In On Covid-19 Research / RBDR

Do you regularly watch RBDR, whether once or up to four times a week? Do you find it informative and entertaining? Help maintain and continue our video based on what you can afford (e.g., $5 or $10 for an individual, perhaps $25 to $50 from a business per month). Visit Patreon.com/RBDR.

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April 20, 2020

Today on RBDR: InCrowd CEO & President Dan Fitzgerald fills RBDR viewers in on the reaction and responsiveness of the unique professional physician group as they strenuously deal with the worldwide Coronavirus crisis.

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