Bob Lederer RBDR

Japan: Twitter’s new key market. B2B Satisfaction Survey Success. RBDR Correction. (RBDR 04.25.2016)

Today on RBDR:

1) Japan is a particularly key market in Twitter’s plan to expand its data licensing revenues.

2) B2B Customer Satisfaction surveys contain four key success components, three of which senior executives believe are most important to them.

3) Correction about our story detailing the acquisition of J.D. Power from last week.

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Bob Lederer RBDR

4 top criteria for B2B satisfaction surveys. Clay Dethloff on NPD process. (RBDR 02.17.2016)

Today on RBDR:

1) You will be surprised at the four top criteria required in a Business-to-Business customer satisfaction survey.

2) New product and service research is probably more important than ever, but doing such work correctly leaves the process open to a company’s expertise. “Imaginator,” from Decision Analyst, has been winning companies over for quite some time.

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