Innovate MR’s Lisa Wilding-Brown on acceptable mobile MR. (RBDR 04.26.2016)

Today on RBDR: Proponents and users of mobile research face a dilemma. They want to aggressively move ahead with their mobile research surveys, but at the same time they are inflicting poorly constructed and overly long mobile surveys.

It soon may be too late to reverse mobile user attitudes about ignoring survey requests. Innovate MR EVP Global Operations Lisa Wilding-Brown revealed attempts through CASRO to tackle this problem.

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Analytic questions a corp must ask itself. Mkters can’t understand customers. (RBDR 3.11.2015)

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Today on RBDR: 1) Corporations are curious and, simultaneously, confused about what to do about analytics, its implementation and how it actually would benefit the business. 2) A study investigates whether marketing managers can effectively step in the shoes of their customers. It concludes that basically they can not, except when those managers are advised about biases they need to take into account.