Bob Lederer RBDR

Customer Sat Gains Biz Measurable Status | RBDR

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February 7, 2018. Today on RBDR:

A Jiffy Lube study into customer satisfaction factors that drive future business uncovers surprises that have positive and negative impacts.

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Bob Lederer RBDR

Straight Talk about Text Analytics’ Myths | RBDR

June 22, 2017. Today on RBDR:

1) OdinText’s Tom Anderson told IIEX Atlanta attendees about seven myths about text analytics. Read the original story by clicking here.

2) An insecure server owned by a GOP analytics firm with 198 million voter registration records has been discovered to be insecure. It is filled with significant personal information.

This week’s RBDR is sponsored by RFL Video Testimonial Service, bringing a research agency/vendor’s happy and loyal customers to life. Multiple versions of a highly loyal and appreciative customer’s video testimonials on your website can build your revenues and profits. It also builds perceptions about your products and services from an “AWARENESS” level to “CONSIDERATION” and to the ultimate goal, ADVOCACY.”

To view a snippet from a sample Video Testimonial, please click here.

For details on how RFL Video Testimonials can help, please click here.

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Bob Lederer RBDR

Social media finds MR niche? RBDR’s 1st Client of the Year awarded (RBDR 12.1.2014)

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On today’s RBDR: 1) Has social media finally earned research reliance? University of Maryland Professor Wendy Moe’s new paper is the evidence Rubinson Partners’ Joel Rubinson says he needs to say, Yes. 2) RBDR announces a new series of annual Client of the Year Awards for nearly 20 different research categories. Today, the first award is announced for the client making best use of Text Analytics.

Bob Lederer RBDR

Crowdsourcing essentials. Facial emotion tested by BBC (RBDR 11.11. 2014)

RBDR is sponsored by Socratic Technologies, whose proprietary tools and methodologies handle marketing complexities so the you can make more confident business decisions.

Visit http://www.sotech.com for a glimpse at research ingenuity, quality and consistency.

Today on RBDR: 1) uSamp’s Jacob Tucker lays out three simple rules for effective use of Crowdsourcing. 2) After testing in the UK, Australia, Russia, BBC Worldwide will conduct a global test of facial emotion provided by CrowdEmotion. The goal: to try to make its program testing foolproof. 3) Text analytics is transforming Net Promoter Score into a viable research predictor at Jiffy Lube.

Bob Lederer RFL Communications, Inc.

J&J changes its consumer MR; Tom Anderson peers 2 years into future of text analytics; Multi-tasker skeptic Clifford Nass dies at age 55 (RBDR–11/12/2013)

Today: 1) WARC reported J&J VP Global Strategic Insights Brenda Armstead explained a new MR approach that relies on a Millward Brown cross-company brand equity system for its consumer brands. 2) Anderson Analytics President Tom Anderson looked ahead 2 years into the future at text analytics and sees more domain expertise and industry-specific text analytics tools coming–and a drop off in Twitter- and Enterprise-minitoring. 3) Stanford University sociologist Clifford Nass, who spearheaded skepticism about the validity of information gathered from multi-taskers, died at 55.

Sponsored by Socratic Technologies (http://www.sotech.com), whose proprietary tools and methodologies tackles marketing complexities so that you can make more confident business decisions.